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Effective date: [DATE] · Last updated: [DATE]
Please read this before you listen. The short version: izmio is for ritual and rest, keep the volume comfortable, and your doctor is still your doctor.
1. izmio is not medical care
izmio is designed for relaxation, meditation and personal ritual. It is not a medical device and does not diagnose, treat, cure or prevent any medical condition. Frequencies, binaural beats and intention collections reflect sound and wellness traditions and personal experience, not medical or scientific claims.
- Always ask a qualified health professional for medical advice.
- Don't stop, delay or change any treatment or medication because of izmio.
- Collections such as Body & Wellbeing and Renewal are rituals for rest and self-care, not medical care.
- Some session notes describe published research. They describe what a study found; they do not mean that a session will have that effect for you.
If you are in crisis or thinking about harming yourself, in the US call or text 988 (Suicide & Crisis Lifeline). In an emergency, call 911. Outside the US, contact your local emergency number.
If you tell us you're arriving "Heavy" when you check in during onboarding, izmio shows the 988 Suicide & Crisis Lifeline with a short note, and it does the same when you check in "Heavy" on the Today screen. You'll also find it at any time on this page, which the app links from You › Settings › Support & legal (Section 10). izmio is not a crisis service: we don't monitor your check-ins or journal, we don't record or report that you saw this resource, and we can't send help.
2. About traditions and science
We share Solfeggio tones, 432 Hz tuning and related practices with the love and tradition they carry, and we label them as tradition. The modern Solfeggio scale became popular in the 1990s. There is no reliable scientific evidence that any specific frequency treats, cures or prevents any condition or changes your body's biology. Research on binaural beats is mixed: reviews suggest they may help some people relax, with small effects that depend a lot on the person and the setting. We tell you what science knows and what it doesn't know yet.
3. Listening and hearing safety
- Keep the volume low to comfortable. Tones should sit under the music, never feel sharp. izmio limits its maximum output level, but your device and headphones can still play loudly.
- High tones (such as 741, 852 and 963 Hz) and rhythmic pulses (such as 40 Hz) are best kept soft.
- Stop and lower the volume if you notice ringing in your ears, muffled hearing, discomfort, dizziness or headache. If it doesn't pass, see a doctor or audiologist.
- Take breaks during long sessions.
- izmio's tones stay in the normal hearing range (up to 12 kHz). The app does not produce ultrasound.
4. Binaural beats and headphones
- Binaural sessions need headphones: each ear hears a slightly different tone. Without headphones, izmio switches to a speaker version without the binaural beat.
- Don't listen while driving, cycling, operating machinery or doing anything that needs your full attention, and don't use headphones where you need to hear traffic or your surroundings.
- Talk to your doctor before using binaural beats if you have epilepsy or a seizure disorder, a heart condition or a pacemaker, a hearing condition, or are pregnant.
5. Sleeping with sound
- Use a timer or let the session fade out on its own.
- Keep the volume just above silence and low enough that you can still hear alarms (such as smoke alarms) and people who may need you.
- Sleep headphones or speaker mode are usually more comfortable in bed. Avoid pressure on your ears.
- If sleep problems stay with you, please talk to a doctor.
6. Visuals and photosensitivity
izmio's visuals move slowly, about once per second or slower, and are designed not to flash or flicker. Flashing or flickering light can trigger seizures in people with photosensitive epilepsy. If that applies to you, or you have ever had a seizure, talk to your doctor before using visual features, and stop and look away if you feel unwell.
7. Money and Abundance collections
The Money and Abundance collections are rituals for clarity, gratitude and intention-setting. They are not financial advice and do not guarantee any financial result. For financial decisions, talk to a qualified financial professional.
8. Animal modes
Animal modes play audible sounds through your phone or a connected speaker. Animals hear differently from people. Dogs hear up to about 45 kHz, cats up to about 64 kHz, and small pets such as hamsters even higher, so your pets, other people's animals and wildlife nearby can hear these sounds, often more sharply than you can. Before each mode is used for the first time, the app shows a short safety sheet you must confirm, and then a one-line reminder under the Start button.
8.1 Pet Calm
- Keep the volume soft, about the level of a quiet conversation.
- Place the speaker away from your pet's bed or cage (never inside a crate), and make sure they can leave the room.
- Watch how your pet responds the first time. If they seem uneasy, turn it down or off.
- Pet Calm supports a calm routine. It is not a substitute for veterinary care. If your pet seems anxious, unwell or very fearful of loud noises, talk to your veterinarian.
8.2 Garden Watch
- Garden Watch plays short, attention-getting sounds of people and dogs, such as voices, footsteps, a gate or door opening and dogs barking. It plays no bird or other wild-animal calls. Don't use it near your own pets or other people's animals.
- Be a good neighbor: keep the volume reasonable, avoid late nights and early mornings, and follow local noise rules and quiet hours.
- Be kind to wildlife: use short sessions and don't play near nests or dens during breeding season. Some places regulate disturbing wildlife, including protected species and migratory birds; check your local and state wildlife rules. [VERIFY: state wildlife-disturbance and noise rules for sound playback outdoors; Migratory Bird Treaty Act exposure is lower now that no bird calls are played]
- Results vary from place to place. Most animals get used to any sound over time. Garden Watch is not a pest-control product.
- Watch Mode keeps Garden Watch playing for long stretches with your screen dimmed. Before you leave it running, check the volume and the time window, keep your phone charging, and remember that the sounds will play while you're not there to stop them.
- If a Bluetooth speaker disconnects, izmio pauses the session and notifies you instead of switching to your phone's speaker.
8.3 Mosquito Watch
- Mosquito Watch is a monitoring tool, not protection. It plays a tone modeled on the wingbeat of female mosquitoes (484–650 Hz, 2 minutes on and 2 minutes off), which can attract some male mosquitoes at close range (males don't bite) so you can notice when they're around.
- Mosquito Watch is not a repellent. It won't keep mosquitoes away, prevent bites or protect against disease. Electronic and app-based devices that claim to keep mosquitoes away have failed in controlled tests.
- To protect yourself from bites, use an EPA-registered repellent, window screens and nets, and follow your local health department's guidance.
- Never set out standing water to draw mosquitoes in; that's where they breed.
- What you notice or count is a rough observation, not a measurement. Don't use it for medical or public-health decisions.
9. Live circles and community
Live circles are shared listening experiences, not therapy or medical treatment. Please don't give or follow medical advice in izmio's community spaces.
10. Your responsibility
You choose how, when and where you use izmio. Use it in a safe place, at a safe volume, and in a way that respects the people and animals around you. You can reopen the safety note for each animal mode at any time in You › Settings › Safety & listening. This disclaimer, with the 988 Suicide & Crisis Lifeline, is linked at any time from You › Settings › Support & legal.
Questions: [email protected] [VERIFY] · Support